Collections Specialist

Location: Hackensack, NJ
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay Rate: $20.00 - $21.00 per hour (DOE)
Employment Type: Full-Time | Onsite

A well-established family-owned business in Hackensack, NJ is seeking a reliable and detail-oriented Collections Specialist to join our team. The ideal candidate will have experience managing accounts receivable, collecting outstanding balances, and working within QuickBooks to maintain accurate customer account records.

Responsibilities

• Contact customers regarding outstanding invoices and past-due accounts via phone and email
• Monitor accounts receivable aging reports and collection efforts
• Process customer payments and maintain accurate account records in QuickBooks
• Research and resolve billing discrepancies and payment issues
• Negotiate payment arrangements while maintaining positive customer relationships
• Document all collection activities and account updates
• Collaborate with internal departments to resolve account concerns
• Assist with general administrative and accounting support as needed

Qualifications

• 2+ years of collections, accounts receivable, or related experience
• Required: Hands-on experience using QuickBooks
• Strong communication, negotiation, and customer service skills
• Proficiency with Microsoft Office, including Excel
• Excellent attention to detail and organizational skills
• Ability to manage multiple accounts and priorities effectively
• Strong problem-solving skills and professional demeanor

What We Offer

• $20.00 - $21.00 per hour based on experience
• Stable Monday-Friday schedule (8:00 AM - 5:00 PM)
• Friendly, family-oriented work environment
• Supportive and collaborative team culture
• Opportunity for long-term growth and career stability

If you are an experienced collections professional with QuickBooks experience and enjoy working in a close-knit, family-owned company, we encourage you to apply today!